Last Update: 2021-04-30
Smartwrite.net guarantees quality work, free from structural errors and mistakes. This proactive team of writers aims to deliver quality papers on the first attempt. Since we guarantee 100% customer satisfaction, we allow our clients to ask for free amendments within 14 days after the order completion date.
However, the customer shall pay a revision fee (the standard fee is 50% of the original order price) for revision requests made after this period, based on the complexity and urgency of the revision.
The revision instructions cannot be different from the original order instructions. Otherwise, the customer shall be required to pay not less than 70% of the original order value, based on the complexity of the instructions and the urgency of the request.
The customer can request a revision via any communication means with the support. However, a formal written request is required for record-keeping.
The customer can ask for revision even if the order deadline has not lapsed.
If the customer requests a revision to be made by another expert, they have to give a substantial reason, failure to which the current writer will amend the paper. We operate under transparency and need to inform the writers why another expert was preferred to proceed with the paper. We also need the information to evaluate the reliability of the writers.
The revision request should be accompanied by a revision deadline, which must not be lower than 25% of the original order’s deadline.
SmartWrite would decline A revision based on the professor's feedback if the customer submitted the original company's product as their own. However, if the customer did not violate this policy, they would be guided, and not helped, to revise the order as per the professor's requirements.
Should you need further clarification, shoot a mail to firstname.lastname@example.org. We take your compliments and complaints seriously.
Our contract ends when you are 100% satisfied!
20% discounts available to new users, 15% discount for the second order and 5% discount for orders with at least 50 pages.